Shipping Policy

 

Delivering Natural Hair Care, Right to Your Door.

At Shimmer Wave By Mj, we’re committed to getting your organic hair care products to you quickly, safely, and reliably.

📦 Order Processing

  • All orders are processed within 1–2 business days (excluding weekends & holidays).

  • Once your order is processed, you’ll receive a shipping confirmation email with tracking details.

🌍 Shipping Locations

We currently ship within Pakistan / UAE / Worldwide].
If your location is not listed at checkout, please contact us and we’ll try to accommodate.

💰 Shipping Charges

Shipping rates are calculated at checkout based on your location and order weight.
We may offer free shipping on qualifying orders — check our banner or promotions for details.

❗ Delays & Issues

We are not responsible for delays caused by:

  • Courier company disruptions

  • Customs clearance (for international orders)

  • Incorrect shipping addresses

If you face any issues, please contact our support team at 📩 Shimmerpakistan@gmail.com with your order number.

🧴 Damaged or Lost Packages

If your package arrives damaged or doesn’t arrive at all:

  • Email us within 48 hours of delivery.

  • Include your order number and a photo (if damaged).

We’ll assist you with a replacement or refund as per our return policy.

Thank you for shopping with Shimmer Wave By Mj!
We can’t wait for you to experience the magic of our organic hair care